Free shipping on orders over 100 EUR / 120 USD
15% off orders over 200 EUR / USD 230
Easy return and exchange within 30 days from reception
The total amount you pay includes all applicable customs and taxes. We guarantee no additional charges.
Frequently asked questions
How to track my order?
Once your order ships, you’ll receive a tracking link by email. You can also check the status anytime on this page page — just enter your order ID and email address.
How long does shipping take?
Orders are typically shipped within 1–3 business days after processing and dispatch.
For estimated delivery times by region, please visit our Delivery Methods page.
Do you ship internationally?
Yes — we ship worldwide, including Europe, the UK, the USA, Canada, Australia, and New Zealand. Shipping fees are calculated at checkout.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Contact us with your order number as soon as possible.
What is your return policy?
You have 30 days from delivery to return or exchange your order — no handling or restocking fees. Items must be unused, with original tags and packaging intact. For full details, visit our Returns & Exchanges page.
I ordered the wrong size — what can I do?
No problem. We offer a 30-day exchange policy from the date of delivery.
As long as the item is unused and in its original condition, you can request an exchange for the correct size.
How can I contact you?
You can reach us via live chat or by email at info@revivoavenue.com.
Our team responds within 48 business hours, Monday to Friday, from 9:00 to 17:00 (Paris time).
